Privacy policy
Registration
We are registered with the Information Commissioner’s Office (ICO).
More information about the ICO can be found on www.ico.org.uk. We are regulated under the General Data Protection Regulations (GDPR) and are responsible as the Data Controller of your personal information under those laws.
Our Contact Details
Postal Address: Kings Court, 40 Hersham Road, Walton on Thames, Surrey, KT12 1JE
Email: enquiries@kcml.co.uk
Phone: 07887 754808
Website: www.kcml.co.uk
What we do
We are responsible for protecting, managing and administering the property in so far as it relates to the terms of the various schedules contained within the lease, provided they remain reasonable, practicable and not obsolete. This incorporates the collection of service fees and incurring expenditure for the supply of a range of necessary services.
We may collect the following personal information on lessees:
Name
Email address
Telephone numbers – land line & mobile
Address in Kings Court
Home, or alternative, address and post code if non-resident in Kings Court
You may give us information on Third Parties:
If you provide information on another person you confirm that you are eligible to act, and receive information, on their behalf and agree that you shall consent to the processing of their personal data
We may collect the following personal information from you regarding sub – lessees:
Name
Email address
Telephone numbers – land line & mobile
Address in Kings Court
Agent (if any) sub-lease administered through together with contact name, address & post code, email address and phone number
Consent for holding personal data
We rely on Contract Law as the basis on which we collect and use your personal data as we are required to hold data on lessees and sub-lessees in order fulfil the contract of managing the development which is our core business purpose. We also rely on legitimate Interests to allow us to carry out our day-to-day core business.
If you are a lessee or sub-lessee, we hold personal information for not less than 6 years after you sell, transfer or surrender (whichever is appropriate) the lease or sub-lease.
We may use the information we gather in the following ways:
For Internal record keeping
To improve services for the benefit of the development
To contact you by email, phone or mail with information relating to the development.
To customise our website according to your interests.
We may share your information with:
Our Managing Agents
Law enforcement agencies in connection with any investigation to help prevent unlawful activities
The Emergency Services where the situation demands
Our Accountants, Solicitors or Debt Collection Agencies where there is a breach of the terms or the lease or another relevant situation demands.
We will not sell or distribute your personal information to other third parties unless required by law to do so.
If you choose, you do not have to provide us with any personal information, other than that required by the lease.
You may request details of personal information which we hold about you. If you would like a copy of the information held on you please write to:
Kings Court Management Company Limited
40 Hersham Road
Walton on Thames
Surrey
KT12 1JE
or Email: The Data Protection Officer at austincarter@kcml.co.uk
We are committed to ensuring that your information is secure
In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect from you. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
Whilst we will use reasonable endeavours to protect your personal data, you acknowledge that the use of the internet is not entirely secure, and, for this reason, we cannot guarantee the total security of any personal data transmitted from you, or to you, via this means.
Your rights
Under GDPR you have certain rights. In summary these include:
Fair processing of information and transparency over how personal information is used
Access to your personal information
The correction of any personal data held in error
The deletion of personal data in certain situations
Objection to the use of your personal data for direct marketing
Objection, in certain situations, to our continued processing of your personal data
Claiming compensation for damages caused by our breach of any data protection laws as they apply to England & Wales
Links to other websites
Our website may contain links to other websites. However, once a link has been used to leave our site, we do not have any control over that website. In view of this, we cannot be held responsible for the protection and privacy of any information which you provide whilst visiting such sites as they are not governed by this privacy statement. You are encouraged to exercise caution and review the privacy statement applicable to the website in question.
Changes to the Privacy Policy
This privacy policy was published on 1 May 2019 and last updated on the same date. We may change the policy periodically and we encourage you to check the policy occasionally to ensure you are aware of its content. Should there be significant changes we will attempt to contact residents and lessees by email to advise of the change.
The Data Protection Controller is Kings Court Management Company Limited
The Data Protection Officer is Austin Carter
If you have any questions on the policy or believe that any information we are holding on you is incorrect or incomplete, please write to, or email, us as soon as possible at the above address.
